Tuesday, January 5, 2010

Steps To Make Order

How To Order :

Step 1 : Customer "Send Inquiry" to our farm by email wowdiscus@gmail.com or sales@wowdiscus.com or by Fax that show details of fish you want to order our code of products , size , and quantity (see details at our price list)

Step 2 : We check fish details and send "Performa Invoice" for approve to customer that will show all details of cost for shipment (fish cost , freight cost , packing & shipping cost) , we will send to customer after receive Inquiry details.

Step 3 : Customer "confirm order" and "transfer money" by T/T to our bank account

Step 4 : After our bank confirm receive money, We start prepare document for shipment, Booking space to the Airline and quarantine fish .

Step 5 : Packing and send fish to the Airline on flight schedule.

Step 6 : send copy of all document for shipment to customer by Email or Fax. and we will send conclusion invoice for show really cost for shipment.

Step 7 : customer send report of shipment


When you have placed order for the fishes, we will send a Performa invoice with a summary of your order and the total amount due.

Freight Charge
Freight charge are based on the actual charge from the airline and freight forwarder which we shall not consider this charge as our profit.
Terms & Conditions
Price : FOB / Bangkok in US dollars
Payment : Advance payment by T/T (Telegraphic Transfer)
All of the prices quote here is F.O.B from Bangkok , Thailand Prices of every product can be changed any time without notice and will be advised in our next offer or new price list or our stock list.


Packing & Services
All speciments are packed in pressurised oxygenated double plastics bags of 10 per box.
The bags are packed in polystyrolfoam boxes dim. 65x35x40 cm and each box costs 7 USD.
You can order for one box 4 kinds of tropical fish.
You can see qty of fish for one bag in stock list or Price list.
All bags have labels with code and qty of the fishes conformable with invoice.
Water quality :
pH = 7.5
dGH = 15 - 18
dKH = 6 - 7
Packing Charge :: 7 USD / box
:: Heat pack charge 1.5 USD / box (if any)
- Shipping & Handling fee : 75 USD per shipment.
- Health Certificate fee : 25 USD ( if need)

Important Document Providing
Normally we will provide these important documents with the shipment:
- Invoice,
- Packing List,
- Airway bill,
- Health Certificate (issued by the Department of Agriculture of Thailand) for Fish
- Phytosanitary Certificate (issued by the Department of Agriculture of Thailand) for Plants
- and/or CITES Certificate (issued by the Department of Agriculture of Thailand)

However in some countries may need more documents such as Certificate of origin or special declaration.
Please inform us in advance.

Some countries, importers must have Import Permit Certificate first before you confirm the order.

Monday, January 4, 2010

Give me more discount :)

Dear my customers,

I've received many mails request for the discount and I'm happy because that's good sign you select to contact us. Well, how much discount we can give it need to consider case by case. anyway we do win-win negotiation and you can make sure in our quality of product and services



Best Regards,
Farm Owner